It's Christmas at the Treeline Ski Resort, where Holly is the event coordinator at her family lodge. She plans every event and keeps all the guests happy. But when her college sweetheart, now widowed with two children, checks in, Holly discovers she has her own reservations about life and love.

David Morales (Mario Lopez), an Arizona high school principal and single dad, has lost the holiday spirit after also losing his wife a few years ago during the Christmas season. Now, David will do anything to avoid Christmas so he moonlights as a delivery driver during the holidays. But this year David’s 14-year-old daughter, Noel (Paulina Chavez), and his live-in sister, Marissa (Marycarmen Lopez), are determined to bring the yuletide spirit back to the family and, with a little luck, also help David find love again via online dating. So when Sophie (AnnaLynne McCord), a witty musician and customer on David’s delivery route, swipes right on him, something magical happens between them.